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A McDonald’s Franchisee Just Admitted the Nugget Game

That cycle has repeated multiple times since Spicy Chicken McNuggets first arrived in 2020, when demand was strong enough that supplies disappeared rapidly at many restaurants.

Now, a McDonald’s franchise operator has offered an explanation for why the company may have little incentive to make the spicy nuggets an everyday menu item.

There’s a Practical Problem Behind the Hype

An anonymous franchise operator who posts online under the name McFranchisee recently addressed the question that customers have been asking for years: Why not simply keep Spicy McNuggets?

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According to the operator, the answer has a lot to do with what happens behind the counter.

“It competes with one of your top core products,” the franchisee wrote when a customer asked why McDonald’s doesn’t just make them permanent. “I now have to carry two different nugs and keep them fresh from 10:30 a.m. to 11 p.m. instead of just one.”

That explanation makes considerably more sense from the perspective of an individual restaurant.

Traditional Chicken McNuggets are already one of McDonald’s signature products. Adding another version means restaurants must prepare, store and monitor two separate varieties throughout the day rather than concentrating on one high-volume product.

As a temporary promotion, however, the calculation changes.

Spicy McNuggets suddenly become something unusual. Customers who enjoy them know they cannot assume the product will still be around a few months later.

That creates urgency — and urgency can send customers straight to the drive-thru.

The franchisee summed up the operational argument this way:

“It works well for a short-term LTO but probably isn’t the best idea for a permanent place,” the franchisee said.

In other words, what makes the spicy nuggets inconvenient as a permanent addition may also make them highly effective as a limited-time offer.

McDonald’s Brings Back Another Fan Favorite

This year’s rollout isn’t limited to the nuggets.

McDonald’s has also brought back Mighty Hot Sauce alongside the Spicy Chicken McNuggets, marking the sauce’s first return since 2021.

The spicy nuggets themselves feature a tempura-style breading seasoned with cayenne and chili peppers.

For customers who have spent years waiting for another shot at the combination, McDonald’s has effectively recreated an experience they cannot get from the chain’s regular menu.

And that is where the limited-time strategy becomes particularly powerful.

A permanent product can always be purchased tomorrow.

A product advertised as available only while supplies last gives customers a reason to show up today.

Texas Customers Are Getting an Extra Bonus

McDonald’s is also giving customers in Texas something that isn’t part of the standard nationwide promotion.

Participating restaurants across the Lone Star State are offering a special Texas Meal featuring a 10-piece Chicken McNuggets order — either regular or spicy — along with medium fries and a medium beverage.

The food comes in special Texas-themed packaging complete with local imagery and a “Howdy” greeting.

But the real collectible may be the cup.

Texas muralist Avery Orendorf created seven different designs celebrating distinct areas of the state.

The collection represents Houston, Dallas/Fort Worth, San Antonio, Austin and Central Texas, West Texas, East Texas, and the Rio Grande Valley and South Texas.

Predictably, customers outside Texas immediately began wondering when their states would get similar treatment.

“They should do every state!” wrote one commenter.

“Do Florida next!” said another.

It is difficult to blame them.

McDonald’s didn’t merely bring another menu promotion to Texas. The company turned it into a regional event, using local artwork and collectible merchandise to give customers another reason to make a trip.

Scarcity Keeps Customers Paying Attention

The franchise operator’s comments offer an interesting glimpse into why seemingly popular fast-food products don’t necessarily become permanent.

Restaurants have to consider much more than whether people like something.

Every additional permanent product can mean additional inventory, preparation requirements, kitchen space and potential waste.

A limited-time item avoids some of those headaches while delivering another enormous advantage: customers know the clock is ticking.

That strategy certainly isn’t unique to McDonald’s. Limited editions, seasonal releases and temporary menu items have been used throughout corporate America for decades.

But Spicy Chicken McNuggets are an especially clear example of how it works.

McDonald’s already knows there is an audience for them.

Instead of allowing the product to become another ordinary menu choice, the company can repeatedly transform its return into an event.

Customers who missed them last time may be more determined not to make the same mistake again.

And longtime fans know from experience that “they’re back” will eventually be followed by “they’re gone.”

For McDonald’s, that may be exactly what makes the promotion work.

Spicy Chicken McNuggets and Mighty Hot Sauce are being offered at participating McDonald’s restaurants nationwide for a limited time, while the special Texas Meal remains a Lone Star State exclusive.

So if spicy nuggets are your weakness, history offers one useful warning: don’t assume they’ll still be there the next time you pull into the drive-thru.

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